Get help with your account, payments, bonuses, and technical questions.
Ask about accounts, payments, bonuses, verification, or technical issues. Use email or Telegram; urgent cases suit Telegram support. Resolve payment requests and check language options on the 1xbet casino.
Use a valid email or phone, create a password, choose your country and KRW currency, add a promo code if needed, confirm your age, and accept terms.
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| Information Type | Details |
|---|---|
| Company Name | Caecus N.V.; operates under the 1xBet trade name. |
| License Authority | Curaçao Gaming Authority; OGL/2024/1262/0493; active. Check the official 1xBet site for current registry details. |
| Registration Jurisdiction | Curaçao; company number 163779. Registered address and registry details should be confirmed with the operator. |
| Support Hours | Hours are not published. Contact support by email, phone or Telegram; availability may vary, so check the official 1xBet site. |
For questions about the 1xBet casino, account access or payments, use the contact channel shown on the official website and keep your account details secure.
Chat: usually minutes; email: up to 24 hours. Payment issues and complaints may take 1–3 business days. Weekends, holidays and peak demand can cause delays, and extra documents may be requested. Visit the official 1xbet site.
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Live chat is usually quickest, while email may take longer. Check the official 1xBet site for hours; complex cases need extra time.
Include your username or ID, registered email, issue date and time, game or payment method, transaction number, and a screenshot.
Support can check bonus status, terms, promo-code eligibility, and wagering rules. They can also explain why an offer was cancelled.
English is primary; channel languages may vary. Check the official site for translation and support schedules.
📱 Use verified profiles linked on the official 1xBet site for news or private messages; check response times before writing.
📝 Send formal complaints to [email protected] with your ID, case details and evidence. Contact support first, request a case number, submit the complaint, await a written reply, then escalate to a senior specialist or regulator if needed.
